Congratulations, you’re almost done with the course! However, let’s take a few minutes to reflect on the course content before you take the final exam. You will only get 2 chances to pass the final with a score of 80% or higher.
If you aren’t confident in your knowledge of one of the following subjects, go back to the relevant lesson in the course to give it a review.
The cause of fights in the workplace
The definition of self control
Where are angry employees found in an organization?
The effects of anger on relationships
Responsibilities of employers with anger management and conflict resolution